Freshers :: Konecranes Hiring For Trainee/Jr Executive in Pune

Company Name: Konecranes
Education: B.E/B.Tech
Experience: 0-1 Years
Job Location: Pune

Job Description:

  • Trainee/Jr Executive – Global IT Support
  • Manage all IT requests which are logged in IT Ticketing tool. This includes classification, taking approvals, assigning to L2/L3 support, follow up with them until closure.
  • Assessing the severity, impact and risk of incidents and escalating to the L2/L3 teams, whenever required.
  • Adopt IT processes and policies during day to day support.
  • Handling IT project activities assigned to you.
  • Identify and communicate the problem areas based on the incoming incidents.
  • Assistance during User Acceptance Test

Candidate Profile

  1. Bachelor’s Degree in computer/IT field
  2. 0-1 years of experience in Windows environment.
  3. Good knowledge of OS, Network and Applications.
  4. Familiarity with iOS, Android, Windows and other mobile operating systems
  5. Knowledge on SCCM is preferred.

Click Here To Apply

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